Legal Notice

Publisher

The website auraprovence.com is published by Aura Provence, a French simplified joint-stock company (SASU) with a share capital of €7,500, registered with the Marseille Trade and Companies Register under number 940 282 577, whose registered office is located at 20 Impasse des Haies, 13013 Marseille, France.

EU VAT number: FR55940282577.

Phone: +33 4 11 78 92 93 — Email: info@auraprovence.com.

Publication Director: Mr Gabriel Hodoul, President.

Travel Operator — Registration & Guarantees

Registered with the French register of travel and tourism operators (Atout France): IM013250009.

Financial guarantee: APST (Association Professionnelle de Solidarité du Tourisme), 87-89 rue La Boétie (entrance at no. 89), 75008 Paris, France — info@apst.travel — +33 (0)1 44 09 25 35.

Professional Liability Insurance: Hiscox SA, 35F Avenue John F. Kennedy, L-1855 Luxembourg — French branch: 38 Avenue de l'Opéra, 75002 Paris (Paris RCS 833 546 989).

Hosting

This website is hosted by Lovable Labs AB, Regeringsgatan 25, 111 53 Stockholm, Sweden — dpo@lovable.dev.

Dispute Resolution

Any complaint may be submitted to Aura Provence by email at info@auraprovence.com. Should the dispute remain unresolved, consumers may refer the matter to the European Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr.

Tourism & Travel Mediator

In accordance with Articles L.612-1 et seq. of the French Consumer Code, in the event of a dispute between a consumer client and Aura Provence, the client may contact the French Tourism & Travel Mediator (MTV) free of charge: www.mtv.travel.

Intellectual Property

All content on this website (text, images, logos, graphic elements) is the exclusive property of Aura Provence and is protected by intellectual property law. Any reproduction or use without prior written authorisation is prohibited.